Privacy Policy

Updated July 14, 2026
Protecting your private information is our priority. This Statement of Privacy applies to www.vantadiagnostics.com and Vanta Diagnostics and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Vanta Diagnostics include www.vantadiagnostics.com and Vanta Diagnostics. The Vanta Diagnostics website is a Molecular Company site. By using the Vanta Diagnostics website, you consent to the data practices described in this statement.

Collection of your personal information

We do not collect personally identifiable information from our users unless you or your healthcare provider voluntarily provide it to us; however, you may be required to provide certain personal information to us when you elect to use certain products or services available on the site. These may include:
  1. Account enrollment on the Site
  2. Signing up for newsletters
  3. Sending a message through our contact services
  4. Submitting your credit card or other payment information when purchasing products and services on our site
  5. The job application process when using the Careers section of the Website
We will only use your information for the intended use it was provided. We may also need to gather additional personal or non-personal information from you in the future. Vanta Diagnostics may collect anonymous demographic information, which is not unique to you, such as your:
  1. Age
  2. Gender
  3. Race
  4. Household income
When personal information is combined with any information regarding your health or medical status, it is referred to as “protected health information” (PHI). Certain personal information you provide, such as PHI, is subject to the Health Insurance Portability and Accountability Act (“HIPAA”) Notice of Privacy Practices. We protect PHI and personal information as required by HIPAA and applicable state law. Similarly, we may use PHI and personal information as permitted by HIPAA and applicable state law. For more information on how we may use and disclose your PHI, please review our Notice of Privacy Practices. California residents only: For more information regarding your rights, please review our California Privacy Notice. Vanta Diagnostics encourages you to review the privacy statements of websites you choose to link to from Vanta Diagnostics so that you can understand how those websites collect, use, and share your information. Vanta Diagnostics is not responsible for the privacy statements or other content on websites outside of the Vanta Diagnostics website.

Automatically collected information

Information about your computer hardware and software may be automatically collected by Vanta Diagnostics. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Vanta Diagnostics website.

How we use information

We process Personal Information in order to provide our Service, which includes processing payments, shipping test supplies to you or your doctors, creating customer accounts and authenticating logins, analyzing samples, and delivering results. We constantly work to improve and provide new reports, tools, and Services. We may also need to fix software bugs or issues, analyze use of our website to improve the customer experience, or assess our marketing campaigns. Vanta Diagnostics researchers can include your de-identified Information and Self-Reported Information in a large pool of customer data for analysis aimed at making scientific discoveries so we can continue to help improve patient outcomes. We use third parties such as network advertisers to serve advertisements on third-party websites or other media, such as social networking platforms. This enables us and these third parties to target advertisements to you for products and services in which you might be interested. Users in the United States may opt out of many third-party ad networks. We maintain information in the United States of America and in accordance with the laws of the United States, which may not provide the same level of protection as the laws in your jurisdiction. By using our website or services and providing us with information, you understand and agree your information may be transferred to and stored on servers located outside your resident jurisdiction. To the extent you are a resident of a country other than the United States, you consent to the transfer of such data to the United States for processing by us in accordance with this Privacy Statement.

Information security

We may investigate any complaints or reported breaches of this Privacy Statement and take any appropriate action. We also reserve the right to suspend, restrict, or terminate access to this Website at any time without notice if we reasonably believe you have breached this Privacy Statement or our Terms and Conditions.

Children under thirteen

Vanta Diagnostics does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-out and unsubscribe

We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. Users may opt out of receiving any or all communications from Vanta Diagnostics by contacting us:

Changes to this statement

Vanta Diagnostics will occasionally update this Statement of Privacy to reflect company and customer feedback. Vanta Diagnostics encourages you to periodically review this Statement to be informed of how Vanta Diagnostics is protecting your information.

Contact information

Vanta Diagnostics welcomes your questions or comments regarding this Statement of Privacy. If you believe that Vanta Diagnostics has not adhered to this Statement, please contact Vanta Diagnostics at:
Vanta Diagnostics 22 WestEdge Street, Suite 800 Charleston, SC 29403 info@vantadiagnostics.com Phone: 854.429.1069 Fax: 833.247.4091